{"id":1824,"date":"2026-02-26T12:30:37","date_gmt":"2026-02-26T11:30:37","guid":{"rendered":"https:\/\/franks-restaurant.de\/data-protection\/"},"modified":"2026-04-23T13:07:13","modified_gmt":"2026-04-23T11:07:13","slug":"data-protection","status":"publish","type":"page","link":"https:\/\/franks-restaurant.de\/en\/data-protection\/","title":{"rendered":"Data protection"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t

Privacy policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

1. responsible person<\/h4>

The controller within the meaning of the General Data Protection Regulation (GDPR) is<\/p>

Frankonia Gastronomie GmbH<\/strong>
Managing Director: Uwe Schmitz
M\u00fchlenstra\u00dfe 36
40213 D\u00fcsseldorf
Germany<\/p>

Phone: +49 211 81999874
E-mail: info@franks-restaurant.de<\/a><\/p>

Commercial register: HRB 105894<\/p>

2. data protection officer<\/h4>

The controller has appointed a data protection officer:<\/p>

Mario Rosenkranz<\/strong>
BITsic GmbH<\/span><\/span><\/p>

Website: https:\/\/www.bitsic.de\/<\/a>
E-mail: m.rosenkranz@bitsic.de<\/a>
Phone: +49 2953 39699-23<\/p>

3. general information on data processing<\/h4>

We process personal data exclusively in accordance with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG).<\/p>

Personal data is any information relating to an identified or identifiable natural person.<\/p>

4. hosting and server log files<\/h4>

Our website is hosted by the following provider:<\/p>

Strato<\/span><\/span><\/p>

The servers are located in Germany.<\/p>

When you visit our website, the hosting provider automatically collects and stores information in so-called server log files. This includes in particular <\/p>

  • IP address of the requesting end device<\/li>
  • Date and time of access<\/li>
  • Pages \/ files accessed<\/li>
  • Browser type and version<\/li>
  • Operating system used<\/li>
  • Referrer URL<\/li><\/ul>

    Legal basis:<\/strong>
    Art. 6 para. 1 lit. f GDPR (legitimate interest) <\/p>

    Our legitimate interest lies in ensuring the secure and trouble-free operation of the website and in defending against attacks.<\/p>

    5. use of cookies and consent management<\/h4>

    We use a consent management tool:<\/p>

    CookieYes<\/span><\/span><\/p>

    This serves to obtain and document consent for the storage of cookies and comparable technologies.<\/p>

    The following categories are distinguished:<\/p>

    • Necessary cookies<\/li>
    • Functional cookies<\/li>
    • Analysis cookies<\/li>
    • Performance cookies<\/li>
    • Advertising cookies<\/li><\/ul>

      Legal basis:<\/strong><\/p>

      • Art. 6 para. 1 lit. c GDPR (legal obligation to manage consent) <\/li>
      • Art. 6 para. 1 lit. a GDPR (consent) <\/li>
      • \u00a7 Section 25 TTDSG (Storage of information on end devices)<\/li><\/ul>

        Non-essential cookies are only set with your express consent.<\/p>

        6. google analytics (GA4)<\/h4>

        This website uses the web analysis service:<\/p>

        Google Analytics<\/span><\/span>
        Provider: Google LLC<\/span><\/span><\/p>

        Google Analytics enables the analysis of user behavior on our website.<\/p>

        We have activated the IP anonymization<\/strong> function. This means that the IP address is shortened within the European Union or the European Economic Area. <\/p>

        The data collected by Google Analytics may be transferred to the USA.<\/p>

        Legal basis:<\/strong>
        Art. 6 para. 1 lit. a GDPR (consent) <\/p>

        Third country transfer:<\/strong>
        The transfer takes place on the basis of Art. 46 GDPR (standard contractual clauses).<\/p>

        There is a risk that US authorities could access the data.<\/p>

        7 Google Tag Manager<\/h4>

        We use the:<\/p>

        Google Tag Manager<\/span><\/span><\/p>

        The Google Tag Manager itself does not process any personal data, but enables the integration of other services.<\/p>

        Legal basis:<\/strong>
        Art. 6 para. 1 lit. a GDPR (consent, insofar as tracking takes place) <\/p>

        8. google maps<\/h4>

        This website uses:<\/p>

        Google Maps<\/span><\/span><\/p>

        The integration takes place exclusively after your consent via the consent tool.<\/p>

        After activation, a connection to Google servers can be established.<\/p>

        Legal basis:<\/strong>
        Art. 6 para. 1 lit. a GDPR <\/p>

        9. processing in the context of WooCommerce<\/h4>

        We use WooCommerce to process orders.<\/p>

        The following data is processed:<\/p>

        • Master data (name, address)<\/li>
        • Contact details (e-mail, telephone number)<\/li>
        • Order data<\/li>
        • Payment information<\/li><\/ul>

          Purpose:<\/strong>
          Contract execution and customer management<\/p>

          Legal basis:<\/strong>
          Art. 6 para. 1 lit. b GDPR <\/p>

          Customers can create a user account and delete it themselves at any time.<\/p>

          10. ticket sales with Tickera<\/span><\/span><\/h4>

          We use Tickera to manage and sell tickets.<\/p>

          Personal data such as name and e-mail address are processed.<\/p>

          Tickets are sent as PDF files.<\/p>

          A check-in app can be used for access control.<\/p>

          Legal basis:<\/strong>
          Art. 6 para. 1 lit. b GDPR <\/p>

          11. payment processing<\/h4>

          Payment is processed via:<\/p>

          Stripe<\/span><\/span><\/p>

          Stripe processes payment data independently as the controller.<\/p>

          In particular, the following data may be processed:<\/p>

          • Name<\/li>
          • Payment data<\/li>
          • Transaction data<\/li><\/ul>

            Legal basis:<\/strong>
            Art. 6 para. 1 lit. b GDPR <\/p>

            Third country transfer:<\/strong>
            A transfer to the USA may take place. This is based on standard contractual clauses in accordance with Art. 46 GDPR. <\/p>

            12. contact and application forms<\/h4>

            When using our forms, the data entered is processed and stored.<\/p>

            Contact form:<\/strong><\/p>

            • Processing for the handling of inquiries<\/li>
            • Legal basis: Art. 6 para. 1 lit. b or lit. f GDPR <\/li><\/ul>

              Application form:<\/strong><\/p>

              • Processing to carry out the application procedure<\/li>
              • Legal basis: Art. 6 para. 1 lit. b GDPR and \u00a7 26 BDSG <\/li><\/ul>

                The data is both stored and transmitted by e-mail.<\/p>

                13th Newsletter<\/h4>

                Our newsletter is sent via:<\/p>

                onOffice<\/span><\/span><\/p>

                Registration takes place using the double opt-in procedure.<\/p>

                Legal basis:<\/strong>
                Art. 6 para. 1 lit. a GDPR <\/p>

                Consent can be revoked at any time.<\/p>

                14. storage period<\/h4>

                Personal data is only stored for as long as is necessary for the respective purposes.<\/p>

                Statutory retention obligations (in particular according to HGB and AO) remain unaffected.<\/p>

                15. SSL\/TLS encryption<\/h4>

                This website uses SSL\/TLS encryption for the secure transmission of data.<\/p>

                16. rights of data subjects<\/h4>

                You have the following rights:<\/p>

                • Art. 15 GDPR: Information<\/li>
                • Art. 16 GDPR: Rectification<\/li>
                • Art. 17 GDPR: Deletion<\/li>
                • Art. 18 GDPR: Restriction<\/li>
                • Art. 20 GDPR: Data portability<\/li>
                • Art. 7 para. 3 GDPR: Revocation of consent <\/li><\/ul>

                  You also have the right to lodge a complaint with a supervisory authority (Art. 77 GDPR).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

                  \n\t\t\t\t\t\t\t
                  \n\t\t\t
                  <\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                  Privacy policy 1. responsible person The controller within the meaning of the General Data Protection Regulation (GDPR) is Frankonia Gastronomie GmbHManaging Director: Uwe SchmitzM\u00fchlenstra\u00dfe 3640213 D\u00fcsseldorfGermany Phone: +49 211 81999874E-mail: info@franks-restaurant.de Commercial register: HRB 105894 2. data protection officer The controller has appointed a data protection officer: Mario RosenkranzBITsic GmbH Website: https:\/\/www.bitsic.de\/E-mail: m.rosenkranz@bitsic.dePhone: +49 2953 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1824","page","type-page","status-publish","hentry"],"yoast_head":"\nData protection - FRANK's<\/title>\n<meta name=\"description\" content=\"Informationen zum Datenschutz bei FRANK\u2019S: Hinweise zur Verarbeitung personenbezogener Daten, zur Nutzung der Website sowie zu Kontaktformularen, Shop und Bestellungen.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/franks-restaurant.de\/en\/data-protection\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Data protection - FRANK's\" \/>\n<meta property=\"og:description\" content=\"Informationen zum Datenschutz bei FRANK\u2019S: Hinweise zur Verarbeitung personenbezogener Daten, zur Nutzung der Website sowie zu Kontaktformularen, Shop und Bestellungen.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/franks-restaurant.de\/en\/data-protection\/\" \/>\n<meta property=\"og:site_name\" content=\"FRANK's\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-23T11:07:13+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/franks-restaurant.de\\\/en\\\/data-protection\\\/\",\"url\":\"https:\\\/\\\/franks-restaurant.de\\\/en\\\/data-protection\\\/\",\"name\":\"Data protection - FRANK's\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/franks-restaurant.de\\\/#website\"},\"datePublished\":\"2026-02-26T11:30:37+00:00\",\"dateModified\":\"2026-04-23T11:07:13+00:00\",\"description\":\"Informationen zum Datenschutz bei FRANK\u2019S: Hinweise zur Verarbeitung personenbezogener Daten, zur Nutzung der Website sowie zu Kontaktformularen, Shop und Bestellungen.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/franks-restaurant.de\\\/en\\\/data-protection\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/franks-restaurant.de\\\/en\\\/data-protection\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/franks-restaurant.de\\\/en\\\/data-protection\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Start\",\"item\":\"https:\\\/\\\/franks-restaurant.de\\\/en\\\/home\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Data protection\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/franks-restaurant.de\\\/#website\",\"url\":\"https:\\\/\\\/franks-restaurant.de\\\/\",\"name\":\"FRANK'S\",\"description\":\"FRANK's Restaurant, Bistro und Club\",\"publisher\":{\"@id\":\"https:\\\/\\\/franks-restaurant.de\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/franks-restaurant.de\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/franks-restaurant.de\\\/#organization\",\"name\":\"FRANK'S\",\"url\":\"https:\\\/\\\/franks-restaurant.de\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/franks-restaurant.de\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/franks-restaurant.de\\\/wp-content\\\/uploads\\\/2026\\\/02\\\/fr-white.png\",\"contentUrl\":\"https:\\\/\\\/franks-restaurant.de\\\/wp-content\\\/uploads\\\/2026\\\/02\\\/fr-white.png\",\"width\":1353,\"height\":172,\"caption\":\"FRANK'S\"},\"image\":{\"@id\":\"https:\\\/\\\/franks-restaurant.de\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Data protection - FRANK's","description":"Informationen zum Datenschutz bei FRANK\u2019S: Hinweise zur Verarbeitung personenbezogener Daten, zur Nutzung der Website sowie zu Kontaktformularen, Shop und Bestellungen.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/franks-restaurant.de\/en\/data-protection\/","og_locale":"en_US","og_type":"article","og_title":"Data protection - FRANK's","og_description":"Informationen zum Datenschutz bei FRANK\u2019S: Hinweise zur Verarbeitung personenbezogener Daten, zur Nutzung der Website sowie zu Kontaktformularen, Shop und Bestellungen.","og_url":"https:\/\/franks-restaurant.de\/en\/data-protection\/","og_site_name":"FRANK's","article_modified_time":"2026-04-23T11:07:13+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/franks-restaurant.de\/en\/data-protection\/","url":"https:\/\/franks-restaurant.de\/en\/data-protection\/","name":"Data protection - FRANK's","isPartOf":{"@id":"https:\/\/franks-restaurant.de\/#website"},"datePublished":"2026-02-26T11:30:37+00:00","dateModified":"2026-04-23T11:07:13+00:00","description":"Informationen zum Datenschutz bei FRANK\u2019S: Hinweise zur Verarbeitung personenbezogener Daten, zur Nutzung der Website sowie zu Kontaktformularen, Shop und Bestellungen.","breadcrumb":{"@id":"https:\/\/franks-restaurant.de\/en\/data-protection\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/franks-restaurant.de\/en\/data-protection\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/franks-restaurant.de\/en\/data-protection\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Start","item":"https:\/\/franks-restaurant.de\/en\/home\/"},{"@type":"ListItem","position":2,"name":"Data protection"}]},{"@type":"WebSite","@id":"https:\/\/franks-restaurant.de\/#website","url":"https:\/\/franks-restaurant.de\/","name":"FRANK'S","description":"FRANK's Restaurant, Bistro und Club","publisher":{"@id":"https:\/\/franks-restaurant.de\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/franks-restaurant.de\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/franks-restaurant.de\/#organization","name":"FRANK'S","url":"https:\/\/franks-restaurant.de\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/franks-restaurant.de\/#\/schema\/logo\/image\/","url":"https:\/\/franks-restaurant.de\/wp-content\/uploads\/2026\/02\/fr-white.png","contentUrl":"https:\/\/franks-restaurant.de\/wp-content\/uploads\/2026\/02\/fr-white.png","width":1353,"height":172,"caption":"FRANK'S"},"image":{"@id":"https:\/\/franks-restaurant.de\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/franks-restaurant.de\/en\/wp-json\/wp\/v2\/pages\/1824","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/franks-restaurant.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/franks-restaurant.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/franks-restaurant.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/franks-restaurant.de\/en\/wp-json\/wp\/v2\/comments?post=1824"}],"version-history":[{"count":1,"href":"https:\/\/franks-restaurant.de\/en\/wp-json\/wp\/v2\/pages\/1824\/revisions"}],"predecessor-version":[{"id":1825,"href":"https:\/\/franks-restaurant.de\/en\/wp-json\/wp\/v2\/pages\/1824\/revisions\/1825"}],"wp:attachment":[{"href":"https:\/\/franks-restaurant.de\/en\/wp-json\/wp\/v2\/media?parent=1824"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}